Social Media Archiving Resources for GovernmentBest practices and guidance for government commmunicators
Social media is a powerful platform for citizen engagement, but public agencies are struggling with policy, legal, and record retention requirements. Our complimentary social media resources for government can help you navigate and overcome the challenges facing government social media usage.
Featured Case Study from
What to Do When Going Viral Happens to You
The Skagit County Sheriff’s Office faced an online crisis when a controversial Facebook post went viral. In addition to being concerned about public perception, the department needed to legally protect itself and be prepared for Freedom of Information Act requests. Learn how Skagit County used ArchiveSocial to cope when you download this case study.
Additional case studies
Archiving Government Social Media for Public Records
This two minute video highlights real-life examples of government social media records, and the critical need to archive communications in accordance with public records laws such as the Freedom of Information Act (FOIA).
Policy Templates and Guides
Social Media Policy Template for Government
Whether you are just starting out with social media or already have a broad portfolio of profiles, a solid policy is essential to protecting your agency. Download our complimentary social media policy template to help your public entity establish the necessary policies and procedures, and benefit from existing government best practices.
Additional Templates and Guides
Understanding and Minimizing Risk
- Explore 3 risks facing governments using social media
- Learn strategies for minimizing these risks
- Implement a plan that is easy, affordable, and highly effective
Recovering from Tweet Regret
- Read real-life examples of tweet regret and recovery
- Learn five common social media mistakes and how to avoid them
- Protect your agency’s social media reputation and influence
State Guidelines for Social Media Records
All 50 states have public records laws modeled after the federal Freedom of Information Act (FOIA) that ensure public access to government records. Many states have issued specific guidance in regards to social media records. Find out how your state public records laws apply to social media by clicking your state on the map below. Can’t view the map? Click here for a list.
State Page Map
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