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Careers – Inside Sales Manager

Inside Sales Manager: AS-sales-1213

Who is ArchiveSocial?

ArchiveSocial empowers organizations to actively participate on social networking channels by ensuring they can fulfill legal requirements and avoid lawsuits. Our cloud-based archiving and analytics technology is trusted by more than 1,700 organizations including New York City, the State of North Carolina, and the United States Department of Justice. In 2017 we collaborated with the White House to launch the first archive of presidential social media in history (for the outgoing Obama administration).

Our office is located in the heart of Downtown Durham, NC, walking distance from the Durham Performing Arts Center, Durham Bulls Athletic Stadium, American Tobacco Campus, the American Underground (a Google for Entrepreneurs Tech Hub), and some of the best food in the Southeast. As American Underground alumni, we retain many privileges of membership, including access to their facilities (including a beautiful rooftop deck!) and the invitation to attend happy hours and other social events for unparalleled access to the vibrant Durham entrepreneur scene.

We are a rapidly growing company, and we are looking to expand our sales management team. We are seeking a driven and experienced sales professional to head our team of Account Executives as our Inside Sales Manager.

What does the Inside Sales Manager do?

Reporting to the Director of Sales, the Inside Sales Manager is responsible for driving the overall success of the ArchiveSocial Inside Sales Account Executive (AE) team, achieving defined team quotas and goals, ensuring AE adherence to processes, as well as promoting individual AE professional growth and success.

Manage, Supervise, Coach, and Train

  • Drive AE team sales quota attainment and maximize new monthly sales
  • Monitor and ensure effective pipeline management, high close rates, and strong Average Sales Price
  • Coach and mentor AEs to overcome sales prospect roadblocks and perform regular effective follow-ups
  • Perform both initial and ongoing AE training and education

Monitor, Track, and Adjust Strategies

  • Ensure AE adherence to processes, messaging, and sales methodology
  • Report to the Director of Sales on team metrics, successes, failures, and sales activity
  • Re-align messaging as necessary, in collaboration with the Director of Sales, to ensure AE team meets expectations

Collaborate and Integrate Sales into the “Bigger Picture”

  • Work with the Sales Development Representative Manager to ensure a smooth hand-off of booked meetings
  • Work with Customer Experience team to ensure optimal customer experience, post-sale
  • Participate in hiring activities, define team targets in collaboration with the Director of Sales

Who are you?

  • You have 2 years’ previous inside sales management experience
  • You have 1-4 years’ previous experience as an Individual Sales contributor in a fast-paced sales environment
  • You have a passion for hands-on management of an AE team
  • You possess strong organizational skills
  • You bring a strong CRM proficiency (preference for Salesforce) with a focus on reporting
  • You have demonstrated leadership skills and experience

What do we offer?

  • A truly collaborative environment with a management team that wants to hear your ideas and help you grow
  • A competitive salary with uncapped commission
  • Fully paid medical insurance
  • Dental, Vision, and 401k matching
  • Open vacation policy and flexible work environment
  • Free downtown parking, drinks, snacks, team lunches, and happy hours
  • A fun, dynamic entrepreneurial workplace in the heart of Downtown Durham

Can’t control your excitement? Send your resume to loveyourwork@archivesocial.com with a few sentences on why you believe this is exactly the right opportunity for you!

PLEASE NOTE: ArchiveSocial is unable to sponsor visas at this time. You must be a US Citizen or Permanent Resident authorized to work in the US.

Due to the high volume of applications for this position, we are not able to respond directly to each applicant.

All applicants will be subject to a background check.

ArchiveSocial is an Equal Opportunity Employer.