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Careers – Sales Development Representative Manager

Sales Development Representative Manager: AS-sales-0320

Who is ArchiveSocial?

ArchiveSocial empowers organizations to actively participate on social networking channels by ensuring they can fulfill legal requirements and avoid lawsuits. Our cloud-based archiving and analytics technology is trusted by hundreds of organizations including the New York City, Chicago, the State of North Carolina, and the United States Department of Justice. We also collaborated with the Obama White House to launch the first archive of presidential social media in history.

Our office is located in the heart of Downtown Durham, NC, walking distance from the Durham Performing Arts Center, Durham Bulls Athletic Stadium, American Tobacco Campus, the American Underground (a Google for Entrepreneurs Tech Hub), and some of the best food in the Southeast. As American Underground alumni, we retain many privileges of membership, including access to their facilities (including a beautiful rooftop deck!) and the invitation to attend happy hours and other social events for unparalleled access to the vibrant Durham entrepreneur scene.

As a company we have been growing 100% year-over-year, based on organic revenue, and we are looking to expand our sales management team. We are seeking a driven and experienced sales professional to head our team of Sales Development Representatives as our SDR Manager.

What does the SDR Manager do?

Reporting to the Director of Sales, the SDR Manager is responsible for driving the overall success of the ArchiveSocial Inside Sales SDR team, achieving defined team quotas and goals, ensuring SDR adherence to processes, as well as promoting individual SDR professional growth and success.

What you’ll be working on:

Defining & Executing

  • Define lead campaigns following Director of Sales’ strategic guidance (focus on verticals, sub-verticals and geographic regions)
  • Create and manage calling strategies & sales campaigns for SDRs
  • Coordinate with Marketing team for a targeted lead distribution process in alignment with current strategic focus
  • Drive success of SDR sales quota (daily touches, meetings booked)
  • Work with the closing team to ensure a smooth hand-off of meetings booked
  • Actively collaborate with Marketing and Sales Ops on inbound campaigns, processes and reporting

Monitoring, Tracking and Adjusting Strategies

  • Analyze the results of campaigns and identify trends and areas for improvement
  • Ensure the output of the SDR team is in line with expectations, closely monitoring both quantity and quality
  • Ensure SDR adherence to processes, messaging, and sales methodology
  • Report to Director of Sales on metrics, team successes, failures and activity
  • Re-align prospecting strategy, in collaboration with Director of Sales, as necessary to ensure SDR team meets pipeline creation expectations
  • Maintain SDR Sales training documents and exercises for product knowledge, prospect qualification requirements, day to day processes, overall strategy and requirements

Managing, Supervising, Coaching, Training

  • Coach and mentor SDRs to overcome sales prospect roadblocks and maximize booked meetings
  • Conduct weekly 1:1 reviews with SDRs to achieve sales targets and evolve professional development
  • Review SDR calls on a weekly basis and provide feedback/direction to SDRs & Director of Sales
  • Manage daily stand up meetings with the team to report on activity
  • Participate in hiring activities, define team target in collaboration with the Director of Sales, address performance issues
  • Perform both initial and ongoing SDR training and education

What are we looking for?

  • 2 years previous management experience (preference for management of employees early in their career)
  • 1-4 years of previous experiences as an SDR in a fast-paced sales environment
  • Bachelor’s degree desirable
  • Passion for hands-on management of SDR team
  • Strong organizational skills
  • Strong CRM proficiency (preference for Salesforce) with a focus around reporting
  • Demonstrated leadership skills and experience

What We Offer:

  • A truly collaborative environment with a management team that wants to hear your ideas and help you grow
  • Competitive market salary
  • Fully paid medical insurance
  • Dental, Vision and 401k
  • Open vacation policy and flexible work environment
  • Free downtown parking, drinks, snacks, team lunches, & happy hours
  • A fun, dynamic entrepreneurial workplace in the heart of Downtown Durham

Can’t control your excitement? Send your resume to loveyourwork@archivesocial.com with a few sentences on why you believe this is exactly the right opportunity for you.

PLEASE NOTE: ArchiveSocial is unable to sponsor visas at this time. You must be a US Citizen or Permanent Resident authorized to work in the US.

Due to the high volume of applications for this position, we are not able to respond directly to each applicant.

 

About ArchiveSocial

ArchiveSocial is a rapidly growing software company located in the heart of Downtown Durham, NC. Our software-as-a-service empowers organizations to actively participate on social networking channels by ensuring they can fulfill legal requirements and avoid lawsuits.

The company is the market leader in the social media archiving space, and our solution is trusted by more than 1000 organizations across the country — including the City of Chicago, the State of North Carolina, and the United States Department of Justice. The company has been recognized by Gartner as a Cool Vendor and by Government Technology magazine as a GovTech 100 company. Additionally, our team has been featured in notable publications including Forbes, The Huffington Post, Fast Company, The Washington Post, and Entrepreneur.

Notably, in early 2017, our collaboration with the Obama White House launched the first archive of presidential social media in history.

We are alumni of The Startup Factory, NC IDEA, Code for America Accelerator, and the American Underground (a Google for Entrepreneurs Tech Hub). As American Underground alumni, we retain many privileges of membership, including access to their facilities (including a beautiful rooftop deck!) and the invitation to attend happy hours and other social events for unparalleled access to the vibrant Durham entrepreneur scene. We are proud to call Durham, North Carolina our home, where our headquarters are walking distance from the Durham Performing Arts Center (DPAC), Durham Bulls Athletic Park (DBAP), American Tobacco Campus, and some of the best food in the Southeast. If you are interested in joining a fast-paced, proven startup that’s growing fast, check out our open positions – we may have an opportunity for you!

 

archivesocial is located in downtown durhamCareers - Sales Development Representative Manager

Careers - Sales Development Representative Manager

Free Webinar

Saving Public Officials from Themselves on Social Media

Tuesday, June 12 // 2 p.m. EST

Speakers: Ft. Amy Blalock, City of Durham, NC, and Anil Chawla, ArchiveSocial

Back by popular request from GSMCON 2018!

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