ArchiveSocial Crisis Support provides short-term coverage for agencies in acute crisis situations. For complete, long-term coverage for public records law compliance and legal risk mitigation related to day-to-day activity on your social media, please review our subscription options or contact sales.
(1) Request access to Crisis Support by filling out the form to the right. There is no cost or obligation to your agency, but we do ask that you participate in a feedback session.
(2) We will review your request based on our participation requirements and current capacity, and provide a response within 24 hours.
(3) Once approved, our team will coordinate a brief phone call to help you get started. You will receive immediate access to a social media archive and all features.
In order to be considered for access to ArchiveSocial Crisis Support, a request must be submitted by an authorized employee representing an official state or local public entity in the United States of America. Furthermore, in order to qualify, your public entity must have recently experienced a “social media crisis” satisfying at least one of the following conditions:
ArchiveSocial Crisis Support is designed to assist agencies in the rare and tragic circumstances of a crisis (as defined above). As such, ArchiveSocial Crisis Support may not be appropriate for a majority of “day to day” circumstances including, but not limited to:
ArchiveSocial may decline your request for one or more of, but not limited to, the following reasons:
Notwithstanding the above, ArchiveSocial will review all requests on a case-by-case basis and reserves the right to deny a request for any reason at any time. Please review the Terms of Service for ArchiveSocial Crisis Support for all terms and conditions.