Social Media Risk Management & Analytics Tool
Unleash the power of the data in your archive with social media monitoring alerts and reports
Protect and Enhance
Risk Management & Analytics (RMA)
Giving you more power to protect and enhance your organization’s social media.
The Risk Management & Analytics (RMA) add-on is a suite of social media monitoring and analysis tools for your ArchiveSocial archive. RMA goes beyond likes and shares to provide meaningful insights into commenter sentiment, engagement levels, and platform usage over time. RMA also reduces worry and risk by monitoring your social media and sending alerts customized to your needs. Get rapid notifications when questions are asked, private information is shared, or a commenter uses language that violates your policy.
Social Media Monitoring Features and Options with RMA
Policy enforcement
Uncover content that violates your social media policy without staying online 24/7.
Privacy protection
Get notified when personally identifiable information is shared on your social media.
Keyword alerts
Customize social media listening monitors to receive alerts on the topics that matter most to you.
Question alerts
Never miss a question from your audience, even those posted on old threads.
Audience insights
Identify your biggest fans and critics to gain insight into who is engaging with your agency.
Sentiment analysis
Gain insight into public perception of your agency over time or during specific events.
Activity metrics
Find out which social media accounts are most active and which could be doing more.
Comprehensive reports
Demonstrate the impact of social media campaigns and build internal support for your social media strategy.
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Find out why more than 5,000 organizations trust ArchiveSocial to manage their social media records.