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Social Media Risk Management & Analytics
Unleash the power of the data in your archive with social media monitoring, alerts, and reports
Powerful Social Media Monitoring with Risk Management and Analytics (RMA)
Customize your Moderation
Reduce worry with automated monitoring for key terms and phrases you define, and get notified when questions are asked, private information is shared, or someone violates your policy.
Detect Emerging Risks
Stay on top of all the information (and misinformation) shared on your official platforms, activity spikes during high-impact events, and accounts that need attention.
Discover Actionable Data
Increase visibility into performance and prove the impact of campaigns or accounts with visually dynamic reports on audience sentiment, engagement levels, platform usage, and more.
RMA is a suite of customizable social media monitoring and alerting tools for your archive with robust reporting to increase your control, responsiveness, and insight across your entire social media portfolio.
Preview the power of RMA in your ArchiveSocial archive.
See How Customers are Using Proactive Social Media Listening to Reduce Risk and Control the Conversation
ArchiveSocial not only gives our PR team peace of mind with archiving, they also give us an entire toolbox of analytics, search, sentiment ratings, and more!
Explore everything you can do with RMA
RMA for your Archive
Protect and enhance your organization’s social media.
Custom & Predefined Dictionaries
Receive alerts on what matters to you, whether profanity, questions, praise, or keywords and phrases you define. Or leverage predefined dictionaries for common risk areas.
Policy Enforcement
Uncover content that violates your social media policy without staying online 24/7.
Image Alerts
Get immediate alerts about inappropriate images that you should review to avoid liability.
Intelligent Insights
Understand your audience’s perception over time or during specific events, identify your biggest fans and critics, and discover who’s engaging with your accounts.
Comprehensive Reports
Prove the impact of campaigns, make swift decisions, solve problems, and gain internal support with audience insights, sentiment analysis, and account activity metrics.
Blocked List Alerts
Get notified the moment a block occurs and who the block came from to avoid potential legal risk.
Question Alerts
Control your response in any situation and miss a question from your audience, even those posted on old threads.
Privacy Protection
Get notified when personally identifiable information is shared on your social media.
Get More from your Social Media Data
RMA keeps a pulse on your organization’s social presence by monitoring social media every minute of every day. It analyzes and monitors the content posted and notifies you on the activity you care most about. So you can easily uphold your entity’s reputation and moderate content that violates your terms of use. And with powerful dynamic reporting, you can quickly gain insight into what’s working and what needs improvement for campaigns and accounts over time, or for a specific topic or event.
ArchiveSocial’s functionality, ease-of-use, compliance, and reporting features are better than their competitors. I was impressed by how simple it was to add accounts and to pull up records. Brilliant!