Dealing with and managing trolls online are among the hardest parts of the job of a government social media communicator. In this webinar with Brandi Bates, we discuss how to identify trolls, as well as how to manage negative content, comments, and trolls on social media without violating First Amendment rights.
Crisis Communications: Effective Tactics in Troubled Times – with Mark Weaver
On October 14, 2021, attorney and communications advisor, Mark Weaver, shared his knowledge on effective crisis communications for government social media communicators.
How to Combat the Spread of Misinformation On Social Media
On September 14th, 2021, we chatted with Denise Shepherd about how to stop misinformation from spreading on your social media pages; and how to be a source of fact instead of fiction.
Social Media & Personal Liability for Local Government Agencies
On August 17th, 2021, Lora-Marie Bernard and Alix Bowman sat down to discuss the responsibilities and personal liabilities elected and appointed officials have on social media, and how to minimize risk.
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