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Resources

Government Social Media Policy Template

Government Social Media Policy Template

Our free social media policy template can help your public agency establish the necessary policies and procedures for your social media pages.
Archiving Social Media

Archiving Social Media

How League City, TX is archiving social media to have centralized oversight of all of its social media profiles.
Archiving Government Social Media

Archiving Government Social Media

Hollywood, FL is archives government social media pages to boost their social media presence with citizens and build relationships.
The First White House Social Media Archive

The First White House Social Media Archive

Archiving the First Social Media Presidency: Fulfilling Public Records Requirements for the Highest Office in the Land Over the past ...
Archiving Law Enforcement Social Media

Archiving Law Enforcement Social Media

When Vineland, NJ's Police Department received a spike in public information requests for social media, they had already replaced his time-consuming, manual retention process with automated archiving.
Be Prepared for a Social Media Lawsuit

Be Prepared for a Social Media Lawsuit

How Spokane, WA proactively protects their agency when face with social media lawsuits.
Government Social Media Crisis Best Practices

Government Social Media Crisis Best Practices

Snohomish County, WA offers best practices to help government agencies craft a strategy for the effective use of social media during disaster recovery.
Protecting Your Agency in a Viral Social Media Incident

Protecting Your Agency in a Viral Social Media Incident

How Skagit County, WA used crisis support social media archiving to protect itself during and after an online controversy.
Responding to a Social Media Records Request

Responding to a Social Media Records Request

Santa Barbara PD was able to quickly and easily respond to the public records request, thanks to proactive social media archiving.
Social Media Emergency Management

Social Media Emergency Management

How San Marcos, TX used social media archiving and RMA tools during a natural disaster.
What To Look For In A Social Media Archiving Tool

What To Look For In A Social Media Archiving Tool

Kissimmee, FL offers advice for selecting the most compliant and cost-effective social media archiving solution.
Enforcing Your Government Social Media Policy

Enforcing Your Government Social Media Policy

How planning, policy and proactive records management helped Fremont, Calif., become a leader in online engagement.