Social Media Records in Maryland

Maryland Public Information Act & Social Media

The Maryland Public Information Act governs the management and preservation of government public records.  The Act includes all records “in any form” related to public business. Under this definition, social media records in Maryland can be considered public records under the Act.

Show Maryland law text

Excerpt from Maryland Public Information Act.

§ 4-101. DEFINITIONS.

(j) (1) “Public record” means the original or any copy of any documentary material that:

(i) is made by a unit or an instrumentality of the State or of a political subdivision or received by the unit or instrumentality in connection with the transaction of public business; and (ii) is in any form, including: 1. a card; 2. a computerized record; 3. correspondence; 4. a drawing; 5. film or microfilm; 6. a form; 7. a map; 8. a photograph or photostat; 9. a recording; or 10. a tape. (2) “Public record” includes a document that lists the salary of an employee of a unit or an instrumentality of the State or of a political subdivision. (3) “Public record” does not include a digital photographic image or signature of an individual, or the actual stored data of the image or signature, recorded by the Motor Vehicle Administration. §

Guidance from the Maryland Attorney General

The State Attorney General’s guidance on the Maryland Public Information Act highlights the intention of the law to grant citizens a “broad right of access” to open government records. The document also clarifies that the Act is intentionally broad, with all records “generally fall[ing] within the definition of “public records.” Given this interpretation, social media records in Maryland can be considered a public record.

View the State Attorney General Guidance

Excerpt from the Maryland Public Information Act Manual.

A. Origin

Maryland’s Public Information Act (“PIA”), Title 4 of the General Provisions Article (“GP”), grants the public a broad right of access to records that are in the possession of State and local government agencies. It has been a part of the Annotated Code of Maryland since its enactment as Chapter 698 of the Laws of Maryland 1970 and is similar in purpose to the federal Freedom of Information Act (“FOIA”), 5 U.S.C. § 552, and the public information and open records acts of other states. The text of the PIA is reproduced in Appendix E.

The basic mandate of the PIA is to enable people to have access to government records without unnecessary cost or delay. Custodians of records are to provide such access unless the requested records fall within one of the exceptions in the statute.

B. Scope of the PIA

2. Records Covered

All “public records” are covered by the PIA. The term “public record” is defined in GP § 4-101(j) and includes not only written material but also photographs, photostats, films, microfilms, recordings, tapes, computerized records, maps, drawings, and any copy of a public record. See 92 Opinions of the Attorney General 26, 28 (2007) (“public record” includes police mug shots); 81 Opinions of the Attorney General 140, 144 (1996) (“public record” includes both printed and electronically stored versions of e-mail messages); 71 Opinions of the Attorney General 288 (1986) (tape records of calls to 911 Emergency Telephone System centers are public records, but portions of the recordings may fall within certain exceptions to disclosure); 73 Opinions of the Attorney General 12, 24 (1988) (“public record” includes correspondence that is made or received by a unit of State government in connection with its conduct of public business). See also Armstrong v. Executive Office of the President, 1 F.3d 1274 (D.C. Cir. 1993) (electronic version of e-mail message is a “record” under the Federal Records Act). A private document that an agency has read and incorporated in its files is a “public record.” Artesian Ind. v. Department of HHS, 646 F. Supp. 1004, 1007 n.6 (D.D.C. 1986).

Public records are any records that are made or received by a covered public agency in connection with the transaction of public business. The scope is broad, and all “records” possessed by an agency generally fall within the definition of “public records.” For example, a database set up by a private vendor for use by a public agency for risk management purposes is a “public record.” Prince George’s County v. The Washington Post Co., 149 Md. App. 289, 335 (2003) (remanded to allow government or vendor to demonstrate whether database fields qualify as vendor’s proprietary intellectual property). Materials supplied to a legislative committee are public records normally available for inspection. Letter of Assistant Attorney General Kathryn M. Rowe to Delegate John Adams Hurson (May 14, 2004). Photographs posted on the Governor’s website are public records. Letter of Assistant Attorney General Kathryn M. Rowe to Senator Roy P. Dyson (July 14, 2005). Individual criminal trial transcripts in the hands of the Public Defender are public records available for inspection and copying, 68 Opinions of the Attorney General 330 (1983), as are prosecutorial files of a State’s Attorney unless subject to an exemption under the PIA. 81 Opinions of the Attorney General 154 (1996). In addition, records gathered by a unit of State government, given to the federal government to be used at a federal trial, and not used exclusively at a State trial, are considered “public records” subject to disclosure, if the State agency has either the original documents or copies of them. Epps v. Simms, 89 Md. App. 371 (1991).

Maryland Social Media Records Management in Practice

The Town of Rock Hall’s social media policy provides guidelines for the Town’s and Citizen’s use of these platforms. The policy clearly states that social media content is subject to the Maryland Public Information Act.  Under this policy, social media records in Maryland are a public record that must comply with Public Information Act retention requirements.

View the Town of Rock Hall Social Media Policy

Excerpt from the Town of Rock Hall Social Media Policy

58-2 General Provisions

J. All Town social media sites shall adhere to applicable federal, state, and local laws, regulations, and policies.

K. Town social media sites are subject to the Maryland Public Information Act.[1] Any content maintained in a social media format that is related to Town business, including a list of subscribers, posted communication, and communication submitted for posting may be a public record subject to public disclosure.

L. Town social media sites are subject to the Maryland Open Meetings Act. Neither the Mayor nor any Councilmember shall respond to “like,” “share,” “retweet,” or otherwise participate in any published postings, or use the site or any form of electronic communication to respond to, blog, or engage in serial meetings, or otherwise discuss, deliberate, or express opinions on any issue within the subject matter jurisdiction of the Mayor and Council that may reasonably be construed to violate the Maryland Open Meetings Act.

M. Content relative to topics or issues not within the jurisdictional purview of the Town may be removed.
State flag map of Maryland

ArchiveSocial in Maryland

If you would like to speak with one of the cities, counties, or agencies in Maryland that are currently using ArchiveSocial to meet Maryland Public Information Act requirements, or would like to learn more about how your social media can comply with the law, just use the button below to get in touch.[include_popup pardotform=”172″]

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