What do you do when a comment appears on your social media feed that’s contrary to your agency's...
Recorded Webinars
The State of Public Sector Social Media 2021 Recap
2020 rocked public sector communication. What’s ahead for 2021 and beyond? We’re sharing the...
Panel Discussion: Engaging School Communities Through Social Media
No one was ready for the ambush that was 2020, and schools found themselves having to navigate an...
Guidelines for Elected Officials Using Social Media
With newly elected and appointed officials, comes new responsibilities and challenges. And the...
Avoid Risk: When blocking on social media & the First Amendment intersect
The pandemic has accelerated the pace of digital transformation shifting the need for social media...
Social Media Lawsuits: Are you prepared for a records request?
The national emergencies of 2020 created a public broadly critical of the government that directly...
Social Media for Elected Officials: What’s personal & what’s public
Election season is here, and social media has become the “modern public square.” But as candidates...
2020’s Crucial Conversations: Actionable Tips for Public Communicators
Your role as a government communicator has always been challenging, especially when dealing with...
Trolls and Their Toll on Social Media Communicators
Social media is a great channel for public agencies to get their message out in a fast, engaging...
The First Amendment & Social Media: Tips to Avoid Risk
Social media has become the primary source for many to keep up with current events, access the...
The Communicators Weigh In: Public Sector Social Media Resources On COVID-19
2020 has brought new challenges that the World has never seen before, and it’s the public sector...
Social Media Oversight in the Face of Records Laws and School Safety
It’s challenging to oversee all of the social media accounts in your school district (or even to...