The national emergencies of 2020 created a public broadly critical of the government that directly...
Social Media Lawsuits: Are you prepared for a records request?
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Webinars
Social Media for Elected Officials: What’s personal & what’s public
Election season is here, and social media has become the “modern public square.” But as candidates...
2020’s Crucial Conversations: Actionable Tips for Public Communicators
Your role as a government communicator has always been challenging, especially when dealing with...
Trolls and Their Toll on Social Media Communicators
Social media is a great channel for public agencies to get their message out in a fast, engaging...
The First Amendment & Social Media: Tips to Avoid Risk
Social media has become the primary source for many to keep up with current events, access the...
The Communicators Weigh In: Public Sector Social Media Resources On COVID-19
2020 has brought new challenges that the World has never seen before, and it’s the public sector...
Social Media Oversight in the Face of Records Laws and School Safety
It’s challenging to oversee all of the social media accounts in your school district (or even to...
Choosing Your Channel: Understanding the Unique Characteristics of Social Media Platforms
Social media networks have personalities. Facebook is different from Instagram; Twitter can't be...
Once Upon a Timeline: Telling Your Communities Story on Social Media
The City of Mansfield, TX has perfected the art of community storytelling with Belinda Willis at...
From the Clerk’s Desk: What You Need to Know About Social Media
The struggle between a clerk’s responsibility to maintain social media records and adhere to an...
#Safety Trending: Using Social Media to Increase Community Security
Increased home values, better schools, an improvement in constituent satisfaction, what could your...
What’s in a Post?: Quantifying Social Media Success
Followers, impressions, likes, and retweets! Social media platforms today give creators ample data...