Happy Friday!  For those of us that use public transit on the regular, a transportation agency’s social media presence can be a huge help in navigating the system.

With that in mind, here are 5 transit agencies getting it right:

SEPTA: Philadelphia, PA

Septa isn’t the only transit agency using Pinterest, but it’s how they are using the social network that is different.  Instead of pinning agency-specific pics, SEPTA pins the things they love about Philadelphia to various boards.

DART: Dallas, TX

We like the Rider Insider section of DART’s website, which provides a calendar of the happenings in and around Dallas, and directions via public transit.

TfL: London, England

London is a huge city, and getting around can be intimidating for first-timers.  Luckily, they have an excellent public transportation system, with a website and social media presence to match.  We like that each line on the tube has its own twitter handle (then there is one exclusively for bus alerts, one for road traffic, etc), which makes following alerts and news a little less overwhelming.

CTA: Chicago, IL

Check out the Transit App Center where CTA highlights some of the apps made my citizens using the agency’s open data.

Trans-Link: Vancouver, BC

Vancouver’s Trans-Link has a very active YouTube presence.  Videos include everything from recordings of the agency’s general meetings, to How-To videos.


We want to hear from you!  Let us know the cool things you’re seeing in public transportation where you are.