Natalie French of the Doral, FL Police Department discusses how to improve crisis communications through partnerships with the private sector, non-governmental organizations, and the media.
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How Duck, N.C. Used Social Media Archiving to Respond to a Public Records Request read more
The fear of First Amendment lawsuits makes many agencies feel like they can’t always maintain a productive dialogue on social media. read more
Kristi Wyatt of San Marcos, TX explains how her agency used social media to communicate with citizens during historic flooding in 2015. read more
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