Enforcing Your Social Media Policy Inside and Out: Oro Valley, AZ

Oro Valley, AZ discussed how to enforce your social media policy and maintain records for compliance with public records laws. Marketing and Communications Specialist Pia Salonga shared her story of what happened when a controversial topic and knee-jerk comment deletion set off a firestorm on the Town’s social media page. Learn how a just-in-time switch from taking screenshots to automated archiving kept a bad situation from turning into a total disaster, and provided peace of mind during the incident and its aftermath.