What do Justin Beiber, Barcelona FC, and CNN all have in common? All three suffered from having their Twitter accounts hacked this year and had to deal with the fallout. In the case of Justin...
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What do Justin Beiber, Barcelona FC, and CNN all have in common? All three suffered from having their Twitter accounts hacked this year and had to deal with the fallout. In the case of Justin...
This week in our "Twit Happens" tweet regret blog series we’ll discuss what happens when emergency management personnel and government communicators make the mistake of not participating in the...
Hashtags are powerful tools for creating and tracking conversations about everything from planned events to emergency response, but they can occasionally go haywire. When celebrities find themselves...
When a natural disaster falls on a holiday weekend, sharing critical information to the public can be particularly challenging. Officials are faced with reaching not just residents who are already...
First, a confession: I’m old enough to have had a Friendster page before it was about gaming, went on a few blind dates made on Nerve.com, and even set up a Sixdegrees.com account using the Netscape...
They say a picture is worth a thousand words. But how much is an archive of pictures worth? Well, when Facebook acquired Instagram nearly two years ago, they told the world that the growing photo...